Shipping Policy

Shipping Policy for The Boks Rugby Shop

**Effective Date: 10/02/2022**

Thank you for shopping with The Boks Rugby Shop! We are committed to delivering your orders quickly and efficiently. Please review our shipping policy below.

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**Shipping Locations:**
We proudly ship our products within South Africa. Unfortunately, we do not offer international shipping at this time.

**Processing Time:**
Orders are typically processed within 1-2 business days after payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day.

**Shipping Options and Delivery Times:**

- **Standard Shipping:**
- Estimated delivery time: 3-5 business days
- Cost: R50 (Free on orders over R500)

- **Express Shipping:**
- Estimated delivery time: 1-2 business days
- Cost: R100

**Same-Day Shipping:**
For orders placed before 11:00 AM local time, we offer same-day shipping at a flat rate of R150. This service is available only in select metropolitan areas.

**Order Tracking:**
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package online.

**Shipping Delays:**
While we strive to deliver your order within the estimated time frame, please note that delays may occur due to unforeseen circumstances such as extreme weather conditions, holidays, or courier issues. We will keep you informed if any delays arise.

**Incorrect Shipping Information:**
Please ensure that your shipping address is correct when placing an order. The Boks Rugby Shop is not responsible for orders shipped to an incorrect address provided by the customer. If you need to make changes to your shipping address, please contact us immediately at contacttheboksrugbyshop@gmail.com.

**Lost or Damaged Packages:**
If your package is lost or damaged during transit, please contact us at contacttheboksrugbyshop@gmail.com within 7 days of the estimated delivery date. We will work with the courier to resolve the issue as quickly as possible.

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**Contact Us:**
If you have any questions or concerns about our shipping policy, please feel free to reach out to us at contacttheboksrugbyshop@gmail.com. We are here to assist you.

Thank you for choosing The Boks Rugby Shop!